Prove the saving
before you scale.
Start with one verification process. We measure what checking costs you today, run every submission through Steve, and show the difference in reviewer hours, money paid out by mistake and time to reward. Each step ends on that number, and you decide whether to go on.
SteveWhat changes when every submission is checked.
Sampling leaves most submissions unchecked and keeps reviewers busy on the easy ones. Steve checks all of them and sends people only what needs a person.
Less time checking
Reviewers see exceptions, not everything.
- Clear approvals and rejections are decided without a person
- Every flagged case arrives with the evidence and the reason
- Volume grows without growing the review team
Measured as: Reviewer minutes per submission, before and after
Less paid out by mistake
Every submission checked, not a sample.
- Reused receipts and repeat claims caught before payout
- Edited and generated images flagged with the reason
- Your rules applied the same way on every submission
Measured as: Fraud and errors caught that the current process let through
Faster rewards
Decisions in seconds, not days.
- Participants get points or cashback while they still care
- Clear rejections tell people what to fix
- Campaign results land in reporting the same day
Measured as: Time from submission to decision
Four steps. A decision after each one.
The diagnostic and the pilot each have a fixed scope and a fixed fee, agreed before they start. Every step ends on a measured result, and you choose whether to go on.
Briefing call
30 minutesNo charge
- You bring
- One process and how you check it today
- You get
- A straight answer on fit
- Where the cost and the leakage sit
- An indicative rate per verdict
Run a diagnostic, or not.
Diagnostic
1 weekFixed fee
- You bring
- 200–500 real submissions, with the decisions your reviewers made
- One person who knows the rules
- You get
- Today’s cost of checking, measured
- Steve’s result on the same submissions
- The saving, as a business case
Start the pilot, or stop and keep the report.
Pilot
2–4 weeksFixed fee
- You bring
- Access to the systems involved
- One programme, region or campaign to start with
- You get
- Live on real traffic in the first week, every submission checked
- Results delivered to Open Loyalty or your own systems
- The saving, reported weekly against the baseline
Scale, adjust, or stop.
Run
OngoingPer verdict
- You bring
- Your volume
- You get
- Billing per verdict, as on the pricing page
- Accuracy that improves with your reviewers’ corrections
- The next process, on the same capture and review
Your team runs it at its own pace.
The diagnostic runs on your evidence, not on slides.
We run a sample of your real submissions through Steve and score every verdict against the decision your reviewers already made. The report states six numbers, each with its method.
Agreement with your reviewers
How often Steve reaches the decision your team already made on the same submission, and where it does not.
Decided without a person
The share Steve can approve or reject on its own at the confidence threshold you choose.
Fraud and duplicates
What the current process let through: reused receipts, edited images, repeat claims, with the evidence attached.
Reviewer time
Minutes per submission today, measured with your team, and the minutes left once Steve has run.
Your rate per verdict
Priced on the evidence classes and the volume in the sample, so the business case uses a real rate.
The business case
Cost of checking today against cost on Steve, with every assumption written down for your finance team.
What you can count on.
Each phase is priced and scoped before it starts, and judged on a number you can check.
- No number, no next phase. Every phase ends on a measured result. If the result is not there, we say so, stop, and you keep the report.
- Your numbers, not benchmarks. The business case is built from your submissions, your reviewers’ decisions and your cost of checking.
- Fixed fees, then pay per verdict. You know what each phase costs before it starts. Once running, cost follows the work Steve does.
- Nothing custom to maintain. Your process becomes workflows, fields and rules in Steve that your team can open in the admin and change.
- Yours to keep. Evidence, extracted data, verdicts and workflow definitions export through the API at any time.
Questions before the first call.
Prefer to run Steve on your own? Per-verdict pricing includes standard setup.
Is setup not already included in the price?
It is. If you know the workflow you want, we configure it from your spec and you pay per verdict. Start with a diagnostic when you first need a baseline and a business case, or when the workflow spans several systems.
Why start with one process?
A measured result on one process is the business case for the next. Once the first workflow runs, the next one reuses the capture, review and delivery already in place.
What if the diagnostic shows Steve is not a fit?
You get the report with the measurements and we stop there. You can use the baseline and the business case with any vendor, or none.
Do we need our IT team?
For the diagnostic, no: a sample export is enough. For the pilot, someone who can grant access to the systems Steve sends results to. Steve runs as a hosted service, so there is nothing to install.
Does it work with Open Loyalty?
Yes. Verified submissions become transactions or custom events in Open Loyalty through the native integration, so campaigns, points and tiers react to them without extra code.
Working with teams at
One process.
Start there.
Bring one process and how you check it today. You leave the call knowing whether it fits, and what a diagnostic would measure.
Book a briefing call 30 minutes. One process. A straight answer.